Effective Date: 13 September 2025
Welcome to Khula360 (“the Platform”), a cloud-based ERP solution designed to support organisations in managing operations efficiently. These Terms and Conditions (“Terms”) govern your use of our website, platform, and services. By creating an account, accessing, or using Khula360, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. Definitions
- “Company”, “we”, “our”, “us” refers to Khula360.
- “You”, “your”, “user” means the individual or organisation using the platform.
- “Platform” means the Khula360 ERP web application, website, and related services.
- “Content” refers to any data, files, reports, or materials uploaded, generated, or stored by you on the Platform.
2. Eligibility
- You must be at least 18 years old or have legal authority to act on behalf of an organisation.
- By registering, you confirm that the information you provide is accurate, complete, and kept up to date.
3. Services Provided
Khula360 offers ERP services including but not limited to:
- Human Resource Management
- Accounting & Finance Management
- Project & Task Management
- Customer Relationship Management (CRM)
- Communication & Collaboration Tools
- Point of Sale (POS) and Product/Inventory Management
We may update, improve, or remove features at our discretion to enhance the service.
4. User Responsibilities
By using Khula360, you agree to:
- Use the platform only for lawful purposes.
- Maintain the confidentiality of your login details and notify us of any unauthorised use.
- Ensure your uploaded data does not violate any laws, infringe intellectual property rights, or contain harmful content.
- Be responsible for all activity conducted under your account.
5. Subscription and Payment
- Access to Khula360 is subscription-based.
- Fees are payable monthly or annually, as selected at sign-up.
- Payments are non-refundable except as required by law.
- We reserve the right to suspend or terminate access if payment is not received on time.
6. Data Ownership and Privacy
- You retain ownership of all data you upload to the Platform.
- We process and store data in line with our Privacy Policy and South Africa’s Protection of Personal Information Act (POPIA).
- You grant us a licence to host, store, and process your data solely for providing the services.
7. Intellectual Property
- The Khula360 software, trademarks, and content (excluding your uploaded content) remain our property.
- You may not copy, modify, reverse-engineer, or distribute our software without prior written consent.
8. Service Availability
- We strive to keep Khula360 available at all times but do not guarantee uninterrupted service.
- We may schedule maintenance or updates that can temporarily affect access.
9. Limitation of Liability
- Khula360 is provided on an “as is” and “as available” basis.
- We are not liable for indirect, incidental, or consequential damages arising from your use of the platform.
- Our maximum liability for any claim will not exceed the amount you paid to us in the last 6 months.
10. Termination
We may suspend or terminate your account if you:
- Breach these Terms.
- Fail to pay subscription fees.
- Use the Platform unlawfully or harmfully.
You may terminate your account by providing written notice. Upon termination, your data will be handled according to our Data Retention Policy.
11. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
12. Changes to Terms
We reserve the right to amend these Terms at any time. Updates will be posted on our website, and continued use of the Platform indicates acceptance of the revised Terms.
13. Contact Information
For questions about these Terms, please contact us at: